For those who have a complaint about Amazon’s customer services, please direct it to Amazon, not wikiHow. We’re basically in this article that can assist you navigate Amazon’s customer provider selections.
return to the principle menu or choose “I need much more help” should you haven’t resolved the trouble. in case you simply click by way of the options and don’t get a solution towards your query or perhaps click here a resolution to The difficulty, it is possible to choose “back” or “I want assist with another thing” to return to the main menu.
you could update the delivery handle, payment approach, and a lot more, on orders that haven't entered the shipping and delivery process by viewing Your Orders with your Account.
obtain the ideal Get in touch with to acquire aid speedily Report fraud should you suspect fraud on your account, Speak to us immediately.
If you cannot get to your chat aspect from this hyperlink, utilize the customer help web page. Click the classification and item that pertain for your challenge, then decide on “I would like far more enable,” that may immediate you to a website page by having an option to begin a chat.
Some webpages also help you click on “I would like extra help,” which can immediate you to a site which will both give you a customer provider cellphone number or let you ask for a call from Amazon. there'll even be an choice to start a chat.[6] X analysis supply
when you’re getting issues remaining serene, check out repeating Some phrases to speak politely and efficiently With all the pro.
Once i acquired my deal these days, I opened it quickly to check out that I received a grey bathrobe in its place. I’d wish to return the bathrobe and acquire the towel that I requested. are you able to support me correct this?”
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Request a simply call from a customer service agent. This hyperlink will consider you on the landing website page for the decision element. decide on “ask for connect with now” and enter your cellphone number, or dial the customer assistance number, if just one is shown.[2] X Research supply
Speak to Amazon on Twitter. If you don’t intellect building your ask for general public, tweet @AmazonHelp with all your challenge or request. Just don’t share any private or account details online!
Use Amazon’s customer support webpage to discover responses to common concerns, tutorials, and troubleshooting strategies.
opt for what you will need help with from the options offered. Select a classification, then pick the item from that group that relates to your problem or problem.